Seller Terms & Conditions

Last updated: October 2026  ·  Part Collector Ltd

1. About Part Collector

Part Collector Ltd ("we", "us", "the Company") is a Bulgaria-registered company providing a trading community hosted on Discord for the buying and selling of automotive spare parts ("the Community").

For legal notices, use our contact form (select Legal & Privacy).

2. Seller Account & Eligibility

To sell on Part Collector you must:

• Be at least 18 years of age;
• Hold a valid Discord account;
• Have a verified PayPal account connected to your Discord profile;
• Be legally entitled to sell the items you list (own them or hold authorised reseller rights);
• Only list parts and accessories — complete vehicles (whole cars, motorcycles, or other motor vehicles) are not accepted on the Community;
• Comply with all applicable laws in your jurisdiction, including consumer protection, product safety, and VAT rules where applicable;
• Accurately declare your seller type (Company or Private individual) during setup — this classification affects VAT treatment of your sales and is verified through government tax authorities where applicable.

Your account is personal to you. You must not allow third parties to use your seller account.

3. Listing Requirements

Every listing must:

• Accurately and honestly describe the item, including its condition, brand, model compatibility, part number (where available), and any known defects;
• Include clear, unaltered photographs of the actual item being sold;
• State the price inclusive of all compulsory charges; shipping costs may be listed separately but must be disclosed before the buyer commits;
• Specify the shipping origin country and estimated dispatch time.

You are solely responsible for the accuracy of your listings. Misleading listings will result in immediate removal and may lead to account suspension.

4. Subscription Fees

Part Collector operates on a subscription-only model. There are no commissions or transaction fees on completed sales. Sellers pay a fixed subscription tier to access the Community. Current tier pricing is visible within the Subscription Setup section of the Discord server and is incorporated into these terms by reference. We reserve the right to amend tier pricing on 30 days' notice.

What the subscription is. The subscription is a listing fee, not a selling fee: it lets you list. We charge 0 % commission on every sale, and the only cost on a sale is the payment provider's own fee, which PayPal charges under its terms. The Community itself charges no fee on a sale.

How it is bought. Tiers are monthly only and are purchased through the Discord Premium app, billed by Discord under Discord's own terms; we never take a payment for a subscription ourselves. There are no annual plans. Current pricing is shown in the Subscription Setup area of the server.

The tiers. Essential Seller, Pro Seller, Elite Seller, Power Seller and Corporate Seller. A tier changes what you can list and which tools you get — it never changes what a buyer pays and it is never a share of your sale.

Accurate declaration of seller type. When you choose a Private or Company account you must declare your status truthfully. That choice determines which statutory rights your buyers hold, your own withdrawal and cancellation rights on subscriptions, and your tax treatment. If you declare Company when you are not acting as a business, you are responsible for the consequences of that declaration. A Private account may not hold a VAT number.

You are responsible for all applicable taxes on your sales revenue, including VAT or equivalent, in your jurisdiction. Part Collector collects nothing and remits nothing. The checkout adds the tax the seller has declared and priced, at the rate or figure the seller accepted or entered; the buyer pays the seller directly and the seller accounts for the tax. No sale is refused for want of a declaration — where a scheme has not been declared, the checkout adds nothing for it and the invoice says so (clause 16).

Payment processing. Orders are paid through PayPal (PayPal Orders API), which applies its own payment-processing fees to the applicable parties in accordance with PayPal’s terms. The Community itself charges no fee or commission on orders; any “0%” or zero-fee messaging refers only to the Community’s own fees and does not include payment-processing fees charged by PayPal.

5. Order Fulfilment Obligations

When a buyer completes payment, you must:

1. Confirm the order within the response window specified in our Seller Rules;
2. Dispatch the item in the condition described, properly packaged, within your stated handling time;
3. Provide a valid tracking number or proof of postage upon dispatch;
4. Communicate promptly with the buyer if any delay or issue arises.

Failure to fulfil confirmed orders without reasonable cause may result in dispute awards against you, financial penalties, and/or account suspension.

6. Prohibited Items and Conduct

You must not list or sell:

• Counterfeit, fake, or misrepresented parts;
• Stolen goods or goods of uncertain provenance;
• Parts you do not own or have no right to sell;
• Items that are illegal to sell, possess, or export in any relevant jurisdiction;
• Non-automotive items (unless explicitly permitted by a community administrator);
• Hazardous materials not properly classified and declared.

You must not engage in shill bidding, feedback manipulation, price-fixing with other sellers, or any other conduct that distorts the trading environment or harms buyers.

7. Buyer Protections and Returns

You acknowledge that buyers have statutory rights including, where applicable, the EU Consumer Rights Directive. Where a buyer is a consumer purchasing from you as a business seller, you must honour:

• The 14-day right of withdrawal for distance sales (unless a valid statutory exception applies);
• Your obligation to refund return postage where an item is not as described or is defective;
• Legal conformity guarantees under applicable law.

For peer-to-peer (private seller) transactions, withdrawal rights may differ. It remains your responsibility to understand your legal obligations in your jurisdiction.

8. Disputes

Part Collector's moderation team may intervene in buyer–seller disputes. You agree to:

• Engage honestly and promptly with our dispute process;
• Provide evidence (photographs, tracking data, communications) upon request;
• Comply with dispute outcomes issued by our moderation team where they are consistent with these terms.

Our dispute process does not override any statutory rights of the buyer or applicable court jurisdiction.

9. Intellectual Property

You retain ownership of content you upload (photographs, descriptions). By submitting a listing you grant Part Collector Ltd a non-exclusive, royalty-free, worldwide licence to display, reproduce, and distribute that content for the purpose of operating and promoting the Community.

You warrant that your listing content does not infringe any third-party intellectual property rights.

10. Account Suspension and Termination

We reserve the right to suspend or permanently terminate your seller account, with or without prior notice, if you:

• Breach these terms or our Seller Rules;
• Engage in fraudulent, deceptive, or abusive conduct;
• Receive an excessive number of substantiated buyer complaints;
• Become subject to legal proceedings that affect your ability to sell;
• Fail to fulfil orders without adequate justification.

On termination, any pending payments will be handled in accordance with the dispute resolution process. We are not liable for loss of earnings following a lawful suspension.

11. Data Protection

We process your personal data as a seller in accordance with our Privacy Policy. You may receive buyer contact details and delivery information solely for the purpose of fulfilling orders; you must not use this data for any other purpose, and must handle it in compliance with EU GDPR.

12. Limitation of Liability

Part Collector Ltd provides a trading community. We are not responsible for the quality, safety, legality, or suitability of listed items. Our liability to you as a seller (in contract, tort, or otherwise) is limited to the subscription fees you have paid in the 12 months preceding the event giving rise to the claim.

Nothing in these terms limits liability for gross negligence, wilful misconduct, or any liability that cannot be excluded by law.

13. Changes to These Terms

We may update these Seller Terms at any time. Material changes will be communicated with at least 30 days' notice via the Discord server. Continued use of the Community after that date constitutes acceptance of the updated terms. If you do not accept the changes, you must cease selling and close your account.

14. Governing Law and Jurisdiction

These terms are governed by the laws of Bulgaria. Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the Bulgarian courts, unless mandatory local consumer or business protection law in your country of residence requires otherwise.

15. Contact

Seller queries should be submitted via our contact form (select Legal & Privacy).

16. Our Role: a Calculator, Not a Supplier

Part Collector calculates; it does not sell. A sale is made by the seller to the buyer. The seller is the supplier, the payment goes directly from the buyer to the seller (the PayPal order carries the seller as payee), the invoice is the seller's to issue, and the seller answers for the tax treatment it declares, for the filings its country requires and for any VAT later assessed on the sale. Part Collector is not the supplier of record and not a deemed supplier for any sale, and it is not a party to the contract of sale.

Every tax figure is a suggestion. The rates, thresholds and limits the checkout applies come from the seller's own declarations and figures. A seller may accept our suggestion, replace it with their own, or leave a scheme switched off — and the seller's figure is the one used, verbatim: it is never changed, clamped or refused by us. We check nothing — no identity, no registration, no number, and not the scheme declaration either. Whatever the seller declares is what we use, and the figures that follow from it are suggestions. We never force a total.

No platform reporting. Part Collector is not a platform operator for DAC7 (Council Directive (EU) 2021/514) or for any analogous platform-reporting rule: we do not carry out due diligence on sellers and we do not report seller data to a tax authority. The DAC7 section that stood here until 20 October 2026 has been withdrawn, together with the statutory tax archive it relied on.

What we keep. Account data and the orders a user takes part in are kept for as long as the account exists, so that orders, invoices, shipping and support work — see the Privacy Policy. There is no tax archive and no chat archive.

Clauses 19 and 20 below set out the seller-side declarations that remain: VAT numbers and intra-Community supplies, and the margin scheme and invoices.

17. Reporting Illegal Content (Notice & Action)

We provide a mechanism for anyone — including users and authorities — to notify us of content on the Community that they consider illegal (for example counterfeit parts, stolen goods, recalled or unsafe items, or listings breaching sanctions or export controls). To make a report, use our contact form (select Legal & Privacy) and provide the specific listing, the reason, and any supporting evidence.

We will review reports, take appropriate action (including removal or restriction), and inform the notifier of our decision. When we remove, restrict or suspend content, listings or accounts, we will provide a clear statement of reasons. Our point of contact for users and authorities on these matters is our contact form (select Legal & Privacy).

18. Business Users — Ranking, Data Access & Transparency

The following applies to sellers who use the Community for business purposes (“business users”):

Ranking. Listings in category views are displayed in reverse-chronological order (most recently listed first). Search results are ranked by a relevance score based on listing text fields such as part number, brand and title keywords. There is no paid placement, no sponsored listings and no preferential treatment of any seller. Part Collector does not offer its own automotive parts for sale. If we introduce additional ranking parameters or sponsored placements in future, we will describe them and their relative importance in these Terms.

Data access. As a business user you may access and export the data you have supplied to the Community (your profile, listings and account data) using the Community's features or on request, including after termination, in accordance with our Privacy Policy and applicable law. Buyer personal data (such as delivery details) is provided to you solely to fulfil orders and must not be used for any other purpose.

Complaints. If you have a complaint about an account, listing, ranking, billing or suspension decision, you may submit it via our contact form (select Legal & Privacy). We will review it and respond within a reasonable time.

19. VAT, VAT Identification Numbers and Intra-Community Supplies

Your VAT status is your declaration. If you register as a Company seller you give a VAT number; it is stored exactly as you typed it and used in our calculations. We do not check it — not through VIES, HMRC, Brreg, ABR, the NZBN service or the Swiss UID service, and not by any other means — and there is no periodic re-check, because a number we have not checked cannot go stale. A Company account may give a number or declare the small-business exemption below; a Private account holds no VAT number.

• Small businesses that charge no VAT. If you operate under a national small-business scheme, or under the EU SME scheme (for which your tax authority issues an EX number), you may declare that status instead of providing a VAT number. No VAT is then added to your sales and no intra-Community exemption applies; VAT is still added to your subscription fees. Neither a national exemption nor an EX number can be looked up by us, so this status is a declaration by you, recorded with its date on your account. You must tell us as soon as it changes — in particular if you become VAT-registered.
• Zero-rated intra-Community sales (Article 138). Where we price a sale at 0% VAT because your customer is a business identified for VAT in another Member State and the goods are transported there, that exemption is yours, claimed in your VAT return. You must (a) report the sale in the recapitulative statement (EU sales list) your Member State requires, and (b) keep the documents that prove the goods were transported to that Member State (Article 45a of Implementing Regulation 282/2011 — invoice, transport or courier document, tracking and payment evidence). We provide the order data, the customer's VAT identification number, the courier/tracking record and a monthly EU sales list report to help you meet both conditions.
• If VAT is later assessed on a zero-rated sale. Any VAT, interest or penalty assessed on a sale that we treated as an exempt intra-Community supply is borne by you as the supplier — for example if your VAT number was not valid at the time, if the Article 45a transport evidence cannot be produced, if the customer's VAT identification number was not valid, or if the required reporting was not filed. You agree to reimburse Part Collector Ltd for any such amount it is required to pay, and we may recover it from you (including by set-off). This does not transfer to you any liability that arises from an error in a field only we supply, such as an incorrectly applied destination tax rate.
• Tax scheme declarations. You declare the schemes you hold — EU OSS, IOSS, UK VAT, Norway VOEC, Australia and New Zealand GST, Swiss import VAT, Singapore OVR, Malaysia LVG, Chile VAT and Canada GST/HST — in Account Setup. We act on the declaration and never verify or correct it; the rate and the ceiling that follow from it are suggestions you may accept, edit or switch off.
• Buyer VAT data. When a buyer provides a valid VAT number for B2B reverse-charge purposes, we apply the reverse charge and you collect no VAT from that buyer. You must retain evidence of the VAT exemption for your own records.
• Audit records and retention. A record of how the tax was calculated is kept with the order while the account exists. Part Collector keeps no statutory tax archive — we are a calculator, not the supplier — so the retention duty for the sale, its invoice and its transport evidence is yours, for the period your Member State requires.
• Invoicing. Part Collector generates order confirmations, payment records, tax calculations and — for a zero-rated intra-Community sale — a document showing both VAT identification numbers (yours and your customer's) together with the exemption reference (Article 226). These are not tax invoices issued by Part Collector: if a sales invoice, credit note or VAT document is required in your jurisdiction, you as the seller must issue it. Part Collector Ltd issues invoices only for its own subscription services.

Part Collector does not provide legal or tax advice. If you are unsure of your VAT obligations, you should seek independent professional advice.

20. Second-Hand Goods (VAT Margin Scheme), Invoices and Your Declarations

What the margin scheme is. If you are a VAT-registered dealer and you buy second-hand goods (or works of art, collectors' items or antiques) from a private person, or from a seller who did not charge you VAT, the EU special arrangements for second-hand goods (Articles 311–325 of Directive 2006/112/EC; for a German seller § 25a UStG, Differenzbesteuerung) let you account for VAT on your margin instead of on the whole selling price. The VAT then sits inside your price and no VAT is shown separately.

• How you declare it. You declare this in Account Setup, or later in Edit Account, and again on each listing when you mark an item as Used, Refurbished or For Parts Only. It is a per-listing declaration: switching it on for your account does not apply it to items you did not flag. A sale made under the margin scheme is not an intra-Community distance sale (Article 35), so no destination VAT is added on top of it.
• The invoice is yours to issue. We are not the supplier and we do not issue the sales invoice. We record the order; the money is paid to your payment account. Where the margin scheme applies, the invoice or receipt you give the buyer must not show VAT separately and must carry the wording your Member State prescribes (for a German sale: “Differenzbesteuerung — Gebrauchtgegenstände”; in English, “Margin scheme — Second-hand goods”, Article 226(14), with the prohibition in Article 325). The order confirmation we send the buyer is not a VAT invoice issued by Part Collector and does not replace yours.
• If the goods do not qualify. The margin scheme is available only for goods you acquired without any deductible VAT. Establishing that, and keeping the purchase invoices and records that prove it, is your responsibility. If a tax authority later determines that a sale we left untaxed did not qualify for the margin scheme, the VAT, interest, penalty or assessment arising on that sale is borne by you as the supplier, not by the Platform.
• The German § 22f UStG point. Where a sale involves transport that begins or ends in Germany, the record-keeping duty that § 22f UStG places on the supplier is yours: we hand you the order data, the buyer’s VAT number and the transport record so you can keep it, and Part Collector keeps no copy for tax purposes.
• Your OSS declaration. If you are an EU business seller we ask whether you are registered for the EU One-Stop Shop (OSS). Your answer is a declaration we act on. Yes means we price cross-border consumer sales at the buyer's country rate and you report them in your OSS return. No means we price them at your own country's rate, and you may answer No only while your cross-border consumer sales to other Member States are under €10,000 a year — counted across all your sales, not only those made on this Platform. We record your answer and the date. You must tell us as soon as you exceed €10,000, or if your OSS registration changes. We ask you to confirm your answer once a year.
• Your German VAT identification number. If you make sales that involve Germany and you hold a VAT identification number issued in Germany, you must keep it on your account. The marketplace liability rules for German VAT (§ 25e UStG) apply to us for a supply on which German VAT is charged and not remitted, and holding a valid German number is what discharges that liability.

21. Destinations, Territories and Tax Calculations

Every destination is offered. We do not refuse a sale because of its value or because a tax scheme would apply to it. Since 5 October 2026 Part Collector is not the deemed supplier, nothing is blocked at “Add to Cart”, and where a scheme relevant to the destination has not been declared by the seller, the checkout adds nothing for it, the invoice explains why, and the seller answers for his own registration.

A country is not a tax territory. Tax is not uniform across every place attached to a country, so we price by territory:

• Outside the European Union VAT area — the Canary Islands, Ceuta and Melilla (Spain); Åland Islands (Finland); Büsingen am Hochrhein and Heligoland (Germany); Livigno, Campione d'Italia and the Italian waters of Lake Lugano (Italy); Mount Athos (Greece). The supply is an export: no EU VAT is added, and the buyer settles the local tax on entry.
• Madeira and the Azores — inside the VAT area but not at mainland Portugal's rate: 22 % and 16 % against 23 % on the mainland. The North Aegean islands, the Dodecanese (except Rhodes) and Samothraki charge 17 % instead of the Greek 24 %.
• Northern Ireland — inside the VAT area for goods, administered by the United Kingdom. A sale from an EU Member State to a Northern Ireland consumer is a distance sale priced at the United Kingdom rate, not an import.
• Monaco — not an EU Member State, but treated as part of France for VAT (Article 7(1) and 7(2) of Directive 2006/112/EC).

Your region is asked once. If you are in one of these countries, we ask which region you are in when you set your country, and a price is not calculated until you answer.

Every regional rate above is a suggestion in the seller's Account Setup: the figure the seller accepts or enters is the one the checkout applies.

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